Moiré (cross-hatch) patterns appear in the image when you perform halftone scanning.

■Make the image size slightly smaller.

■Use a transparent sheet between the document and the document table to defocus the image.

■Reposition the document on the document table. Try positioning the document at a slight angle.

■Make sure Unsharp Mask is deselected in the Destination window.

■Select 24-bit Color De-screening as your Image Type, or select On for

De-screening in the Image Type window.

You can’t print scanned images, or the printed image looks garbled.

■Make sure your printer is securely connected to your computer and that you’re using the correct cable.

■Make sure the correct printer is selected in your printer software.

OCR scanning produces poor character recognition.

■Make sure your document is properly aligned on the flatbed.

■Adjust the Threshold setting in the Image Controls window.

■Increase the resolution to 720 dpi.

The image doesn’t scan, or you can only scan a few dots.

■Make sure the document is face down on the document table.

■If you’re using an automatic document feeder, make sure the original document is inserted face up.

A line of dots is always missing from the image.

■When a line of dots is missing from the scanned image on your screen, the scanner sensor has malfunctioned. Contact your dealer.

■When a line of dots is missing from your printouts, your print head has malfunctioned. See your printer manual.

Solving Problems 113