Troubleshooting
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◗To determine whether the problem is caused by the printer itself, run a printer operation check. See “Running a Printer Check” on page
◗For the latest information, check the EPSON Stylus Photo EX and Status Monitor Help programs and ReadMe files in the EPSON program group or folder.
◗There are additional troubleshooting tips in the “Problems, Need Help” section of your Getting Started guide.
◗If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under “Where To Get Help” in the Introduction.
Checking the Control Panel Lightspaper out | load/eject | power light | |||||
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black ink out light
color ink out light
cleaning power
buttonbutton
The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams.
When the paper out light comes on, your paper ran out or is incorrectly loaded. Load paper in the sheet feeder and then press the E load/eject button.
When the paper out light flashes, you have a paper jam. Take all of the paper out of the sheet feeder, reload the paper, then press the E load/eject button. If the light continues to flash, turn off the printer and gently pull out any jammed paper.