Troubleshooting
4.Hold down the E load/eject button and press the Ppower button. Hold down the buttons until the P power light starts to flash. Then release both buttons.
The printer prints one page containing the printer’s ROM version, ink counter code, character table number, and a nozzle check pattern. Only the nozzle check pattern is shown below:
5.After it prints the page, turn off the printer. Remember to reconnect the interface cable, then turn on the printer and your computer.
Using the Printer and Option InformationUtilityIf you are running Windows 95 or Windows NT 4.0, you can use the Printer and Option Information utility to confirm printer configuration information. Color quality may improve after confirming the printer configuration information.
If you are running Status Monitor 2 (Windows 95 only), the printer configuration information is updated automatically. Under certain circumstances, you may need to input some information manually. If a message appears in the Current Settings window prompting you to enter settings or if you change the printer’s configuration, follow the steps below to make the necessary settings manually:
1.Make sure letter size paper is loaded in your printer.
2.In the printer settings window, click the Utilities tab, then click the Printer and Option Information icon.