Troubleshooting
The “SP EX cannot be used” message appears (Macintosh)
Possible cause | Solutions |
The printer software has | Remove and reinstall the printer software as described on |
been corrupted. | page |
| GX. Select SP EX in the Chooser, enable EPSON Monitor3, and |
| restart your Macintosh. |
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Your printer icon doesn’t appear in the Chooser (Macintosh)
Possible cause | Solution |
Your system has extension | In the Extensions Manager, disable Quick Draw GX. Make sure |
conflicts. | EPSON Monitor3 and SP EX are enabled, then restart your |
| Macintosh. |
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You sent several print jobs, but none are printing (Macintosh)
Possible cause | Solution |
The print queue is on hold. | In the EPSON Monitor3 dialog box, select Start print queue from |
| the Printer menu to release the queue and resume printing. |
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You get a type 39 error on the Macintosh
Possible cause | Solution |
The printer driver is | Delete and reinstall the printer software as described on page |
corrupted. |
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Printing is too slow
Possible cause | Solution |
Your printer software | For the fastest printing, try the following: |
options are set incorrectly. | ◗ Set Print Quality to Economy. |
| ◗ Turn MicroWeave off. |
| ◗ Turn High Speed on. |
| ◗ Choose Black ink and No Halftoning. |
| See Chapters 1 and 3 for more information. |
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Your system doesn’t have | ◗ Clear space on your hard disk or run a defragmentation utility. |
enough resources. | ◗ Don’t run too many applications at the same time. |
| ◗ Turn off virtual memory. |
| ◗ Increase your system’s memory (RAM). |
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