Troubleshooting

A portion of your image doesn’t print (Macintosh)

Possible cause

Solution

Your system doesn’t have

Close any other applications you are running or turn off

enough available memory.

background printing.

 

 

You may need to increase

Choose Get Info from the File menu and increase the memory

the memory allocation for

requirements. See page 4-16 for more information. If this doesn’t

your application, EPSON

work, turn off background printing (you won’t be able to use

Monitor3, or both.

EPSON Monitor3).

 

 

The printer prints blank pages

Possible cause

Solution

Your printer is not the

Select your printer as the default Windows printer. See your

Windows default printer.

Windows documentation or Windows online help for instructions.

 

 

Your printer is not selected

Open the Chooser and select your printer. See the Getting Started

in the Macintosh Chooser.

guide for instructions.

 

 

Paper settings in the printer

Select the correct paper settings for your paper size. See

software are incorrect for

Chapter 1 for more information.

your paper size.

 

 

 

The print head nozzles are

Clean the print head following the instructions on page 5-1.

clogged.

 

 

 

Something on the page is wrong or missing

Possible cause

Solution

 

 

You have the wrong port selected on your Macintosh.

If your Macintosh has only one serial port, open the Chooser, click the SP EX icon, and then select the modem port.

Your Macintosh has a

Connect the interface cable to the printer port. Then open the

built-in modem.

Chooser, click the SP EX icon, and then select the printer port.

 

 

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