Troubleshooting
A portion of your image doesn’t print (Macintosh)
Possible cause | Solution |
Your system doesn’t have | Close any other applications you are running or turn off |
enough available memory. | background printing. |
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You may need to increase | Choose Get Info from the File menu and increase the memory |
the memory allocation for | requirements. See page |
your application, EPSON | work, turn off background printing (you won’t be able to use |
Monitor3, or both. | EPSON Monitor3). |
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The printer prints blank pages
Possible cause | Solution |
Your printer is not the | Select your printer as the default Windows printer. See your |
Windows default printer. | Windows documentation or Windows online help for instructions. |
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Your printer is not selected | Open the Chooser and select your printer. See the Getting Started |
in the Macintosh Chooser. | guide for instructions. |
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Paper settings in the printer | Select the correct paper settings for your paper size. See |
software are incorrect for | Chapter 1 for more information. |
your paper size. |
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The print head nozzles are | Clean the print head following the instructions on page |
clogged. |
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Something on the page is wrong or missing
Possible cause | Solution |
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You have the wrong port selected on your Macintosh.
If your Macintosh has only one serial port, open the Chooser, click the SP EX icon, and then select the modem port.
Your Macintosh has a | Connect the interface cable to the printer port. Then open the |
Chooser, click the SP EX icon, and then select the printer port. | |
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