Troubleshooting

You see a spooling error message (Windows)

Possible cause

Solution

 

 

Spooling error messages or very slow printing may be caused by temporary files (Windows 3.1 only).

Change the Spool Manager default spool directory, following the instructions on page 4-13.

Your hard drive is too full.

Delete unnecessary files to make room on the drive.

Your computer doesn’t

Try one of the following:

have enough memory for

◗ Reduce the resolution of your image.

the file you’re printing.

◗ Select fewer colors or a lower resolution for your monitor.

 

 

◗ Add more memory to your computer.

 

 

You see a type 11 or memory error message (Macintosh)

Possible cause

Solution

 

 

You may need to increase the memory allocation for your application, EPSON Monitor3, or both.

Choose Get Info from the File menu when your application is active or EPSON Monitor3 is selected and increase the memory requirements. See page 4-16 for more information. If this doesn’t work, turn off background printing (you won’t be able to use EPSON Monitor3).

Your system doesn’t have

If your system has virtual memory, use this to simulate having

enough RAM.

more RAM. If this doesn’t work, free up more space on your hard

 

drive by deleting unwanted files. See your computer

 

documentation for details.

 

 

Your printer switches to the modem port or won’t confirm on the printer port (Macintosh)

Possible cause

Solution

Your system has extension

Make sure AppleTalk® is inactive. In the Chooser, set any Apple

conflicts.

serial printer to the printer port. Close and reopen the Chooser;

 

then select the SP EX icon. Close the Chooser.

 

 

You’re using an AppleTalk

Make sure you’re using a standard Apple System Peripheral-8

cable.

cable, and it’s securely connected at both ends.

 

 

You are unable to use EPSON Monitor3 (Macintosh)

Possible cause

Solution

EPSON Monitor3 is not

Install (or reinstall) EPSON Monitor3 and make sure background

installed or is corrupted.

printing is turned on.

 

 

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