132Solving Problems

ProblemSolution

Your print is grainy, or has misregistration or ghosting.

◗Check the ink indicators and light to see if you are low on ink. Replace ink cartridges if necessary, as described on page 105.

◗Run a nozzle check and cleaning cycle. See page 100 for instructions.

◗Align the print head, as described on page 102.

◗Make sure the Media Type setting in the printer software is correct for the media you’re printing on.

◗If you’re using cut sheet media, make sure the printable side is face-down in the tray.

◗Choose a higher resolution, such as SuperPhoto. For Mac OS X, see page 59. In Windows, you can change the resolution by adjusting the slider in the Quality Options window (see page 75).

 

◗ Turn off High Speed.

 

Try adjusting your paper configuration settings (page 61 for Mac OS X or page 86 for

 

Windows). Check these settings:

 

◗ Make sure Paper Thickness setting is correct for the paper you’re printing on.

 

◗ If you’ve created a custom paper configuration, be sure to return the setting to

 

standard (STD) when you’re done using it. See page 50.

 

 

Colors are incorrect or

◗ Make sure the Media Type setting in the printer software is correct for the media

missing.

you’re printing on.

 

◗ If you are using the color management features in Photoshop or another

 

application, you must turn off color management in the printer driver. See page 60

 

(Mac OS X) or page 76 (Windows).

 

◗ Adjust the Color Density setting in the Paper Configuration utility.

 

◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give

 

you the best color reproduction.

 

◗ If you’re using cut sheet media, make sure the printable side is face-down in the

 

tray.

 

◗ Run a nozzle check and cleaning cycle. See page 100 for instructions.

 

◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is

 

too old, replace it as described on page 105.

 

◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is

 

low, as described on page 105.

 

◗ Make sure color settings in your application or printer software are correct.