Solving Problems 135
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The printer stops | ◗ If the |
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| pause light is flashing, the printer is performing a maintenance procedure or | |||||
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printing | waiting for ink to dry. Check the display message and lights on the control panel. | |||||||||
unexpectedly. | Wait until the |
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| pause light stops flashing. | |||||
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| ◗ Check the display message and lights on the control panel to see if an error has | |||||||||
| occurred. Follow the instructions for the messages beginning on page 126. | |||||||||
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The printer sounds as | ◗ Follow the instructions beginning on page 100 to clean the print head. | |||||||||
if it’s printing, but | ◗ Communication between the computer and printer may have been momentarily | |||||||||
nothing prints. | interrupted. Try restarting the computer and printing again. | |||||||||
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Nothing prints. | ◗ Turn off the printer and computer. Make sure the interface cable is securely | |||||||||
| plugged in. Then restart the printer and computer. | |||||||||
| ◗ Make sure the interface cable meets the required specifications. See page 11 or 12. | |||||||||
| ◗ The printer port setting doesn’t match the printer connection port (Windows). | |||||||||
| Windows Vista: Click | > Control Panel > Printer (under Hardware and | ||||||||
| Sound). | |||||||||
| tab and make sure your printer port is selected. | |||||||||
| Windows XP: Click Start > Control Panel > Printers and Faxes. | |||||||||
| icon for your printer, then select Properties. Click the Ports tab and make sure your | |||||||||
| printer port is selected. |
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| ◗ Follow the instructions beginning on page 121 to uninstall your printer software. | |||||||||
| Then locate your printer software | |||||||||
| download and install the latest driver for Macintosh or Windows from the Epson | |||||||||
| website at www.proimaging.epson.com. | |||||||||
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If your printouts are not what you expected, try the suggestions below:
ProblemSolution
Your print has incorrect or garbled characters.
◗Make sure your software is installed correctly and the printer is selected.
◗Clear any stalled print jobs from the Print Center or Printer Setup Utility (Mac OS X).
◗Turn off the printer and computer. Make sure the interface cable is securely plugged in at both ends.