Your printout is faint or has gaps.

Clean the print head; see page 121 for instructions.

The ink cartridges may be old or low on ink; see “Replacing Ink Cartridges” on page 123.

Select the correct Type (Windows) or Media Type (Macintosh) setting for your paper; see “Selecting Your Paper Type” on page 55. If you’re copying without a computer, use the control panel buttons to select the correct paper type; see page 24.

Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, load new paper face up.

Your printout is grainy.

Use a higher quality paper or select a higher Quality Type or Print Quality. See “Customizing Windows Print Settings” on page 39 or “Customizing Macintosh Print Settings” on page 49. If you’re copying without a computer, use the control panel buttons to select Best Photo as the quality setting; see page 85.

Align the print head. See page 128 for instructions.

Increase the image resolution or print it in a smaller size; see your software documentation.

You see wrong or missing colors.

Make sure Black Ink Only is off (Windows) or Color ink is selected (Macintosh), even when you’re printing black and white photographs.

Clean the print head; see page 121 for instructions.

Problems and Solutions 141