FARGO electronic Pro-L manual G. Clearing A Ribbon Or Overlaminate Jam

Pro-L Card Printer User’s Manual

G. CLEARING A RIBBON OR OVERLAMINATE JAM

If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer, the LCD Display will indicate that it is jammed. Refer to the following steps to clear the jam:

1.Leave the power ON, and open the printer’s Top Covers as necessary.

2.Remove the Take-Up core (the side with used ribbon or overlaminate on it) from in between the two black Drive Hubs.

3.Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck to a card, pull the ribbon or overlaminate off the card and throw the card away. If it is jammed underneath the rollers, press and hold down the printer’s Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do not jerk the ribbon or overlaminate to free it, since this will increase the chance of breaking it. If it does happen to break, simply tape the broken end of the supply roll directly onto the take-up roll. Then, wind a few inches worth of ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the ribbon or overlaminate is passing beneath both the supply and take-up rolls.

4.Once the jam is cleared, replace media, close the Top Covers, and press the On/Cancel button. At this point, the LCD Display will prompt you to either press the Pause/Resume button or the On/Cancel button. Pressing the Pause/Resume button will cause the printer to feed in a new card and reprint the job which originally jammed along with all subsequent jobs still being sent. Pressing the On/Cancel button will reboot the printer and cancel all jobs within the printer’s memory. In this case, you must also cancel and resend the print jobs from your computer.

H.CLEANING THE CARD FEED ROLLERS

To assure consistent printer operation, all of the gray card feed rollers within the printer should be cleaned during every ribbon change (every 250 prints) or if the rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a Cleaning Card through your printer:

1.Open the Top Covers and remove all print supplies from the printer. Leave the printer power ON and the Top Covers open throughout this procedure. The Cleaning Roller Assembly can also remain within the printer during this cleaning process.

2.Remove the Cleaning Card’s adhesive backing paper.

Section 7: Maintenance

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