TOP Line of LCD (continued)
Message | Cause | Solution | |
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| • If the ribbon seems to be cut |
Ribbon Jam/Out |
| ||
(continued) |
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| neatly in two, resyncronize the |
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| printhead by opening the top- |
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| right cover and pressing both |
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| the On/Cancel and |
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| Pause/Resume buttons |
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| simultaneously. Also, try |
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| setting the printer driver’s |
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| Calibrate/Image Placement/ |
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| Horizontal Value to 0. If too |
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| large of a positive number is |
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| entered, a broken ribbon may |
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| result (see Section |
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Sensor Calibrate | Indicates the Ribbon Sensor |
| |
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| is calibrating. |
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Smart Card Error | Unable to encode smart | Press Pause/Resume to | |
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| card. | continue encoding. |
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Smart Card Good | Indicates smart card was |
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| successfully encoded. |
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Smart Encoding | Indicates smart card is |
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| being encoded. |
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Writing Key Data | Indicates the printer is |
| |
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| writing or encoding data |
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| onto your SmartGuard |
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| Access Card. Appears |
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| only if you are using the |
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| SmartGuard Security |
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| Feature. |
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Wrong Ribbon | The wrong print ribbon | Check that you have the | |
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| is installed. | proper ribbon installed |
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| according to the Ribbon |
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| Type option selected in the |
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| printer driver setup window |
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| (see Section |
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72
Section 9: Troubleshooting