FARGO electronic BOTH Lines of LCD continued, Pro-L Card Printer User’s Manual, Message, Cause

Pro-L Card Printer User’s Manual

BOTH Lines of LCD (continued)

Message	Cause	Solution
EE Memory Error!	Indicates problem with	Remove the ribbon and press
RESUME=Clear Mem	permanent circuit board	the Pause/Resume button to
	memory.	recalibrate the printer’s memory
		module. Turn the printer power
		OFF and ON to reset.
EE Memory Error!	Permanent circuit board	Call for technical assistance.
RESUME=Retest	memory is bad.
Insert New Key	Appears when you are	Remove the valid access card
RESUME=Duplicate	trying to duplicate a	being duplicated and insert a
	SmartGuard Access Card.	blank access card. Then,
	Appears only if you are	press the printer’s Pause/
	using the SmartGuard	Resume button to complete the
	Security Feature.	duplication process. If you
		decide not to duplicate the card,
		press theprinter’s On/Cancel
		button.
Invalid Shield	Appears if the SmartShield	Re-encode the SmartGuard
Send New Shield	data on your SmartGuard	password and the SmartShield
	Access Card has somehow	data onto the card.
	become corrupt. Appears
	only if you are using the
	SmartGuard Security
	Feature.
Preparing Card	Appears when you initiate	To initiate a card count
Count=xxxxxxxx	a card count report from the	report, press and hold the
	printer.	Pause/Resume button for about
		5 seconds. A card count will
		appear on the LCD Display and
		a card with the same count report
		will be printed. If you do not
		want the card count report to
		print, press the Pause/Resume
		button and then the On/Cancel
		button.
Press ON to	Appears when the On/	Press the On/Cancel button
Initialize	Cancel button is pressed	to restart the printer and return
	before a print job is sent,	it to its “Ready” mode.
	when the printer is in its
	“Ready” mode.

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Section 9: Troubleshooting