HP 670C IF YOU HAVE A, PRINTING PROBLEM

S E C T I O N F O U R

IF YOU HAVE A

PRINTING PROBLEM

How You Can Find the Solution

If you get a message at the computer screen, follow the instructions given. If you don’t receive an error message, but you suspect a printer problem, check the HP Toolbox: click its Troubleshooting tab, then click the appropriate category and explore the possible solutions. See page 52 for how to locate the HP Toolbox. See page 52 for how to use the tabs of the

HP Toolbox for troubleshooting.

If your printer does not print, go directly to If Nothing Prints, next. Otherwise, find the symptom that most closely matches your printer’s problem in the following troubleshooting tables. For each listed symptom, more than one solution is possible. The first solution given is the most probable corrective action for the symptom. However, if that solution does not solve the problem, perform the other solutions in the order they appear until the problem is solved.

If you are unable to solve a problem using the information in this section, refer to Contacting Customer Support at the end of this section.

••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••

51