IF YOU HAVE A PRINTING PROBLEM
••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••
Calling HP Customer Support
Our friendly support staff can help you get your printer up and running or help you figure out how to get your broken printer repaired. Call our HP support phone at (208)
The Customer Support representatives might ask you to try a few things, so please be at your computer and printer when you call. This service is free during the warranty of your printer; only long distance charges may apply.
After the warranty
You can still get help from HP, for a fee. Prices are subject to change without notice. (Online help is still available for free!)
•For quick questions in the United States only, call (900) 555- 1500. The charges are $2.50 per minute and begin when you connect with a support technician.
•For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800)
•HP also offers a variety of options to complement the standard warranty. Call (800)
Extended warranty options
If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:
•Consult your reseller to get extended coverage.
•If your reseller does not offer service contracts, please call
A note about letters
If you need technical help or have something you want to say to HP, it is best that you call us when you are in front of your computer and printer. This way we can work through the problem quickly. If you write a letter to HP, then we must call you back, which can be very difficult to do. Because of this, we request that you call us rather than write us, so we can help you immediately!
••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••
63
