HP 670C 51

IF YOU HAVE A PRINTING PROBLEM

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Calling HP Customer Support

Our friendly support staff can help you get your printer up and running or help you ﬁgure out how to get your broken printer repaired. Call our HP support phone at (208) 344-4131. They’re ready to help you Monday-Friday from 6:00 am to 10:00 pm (MST) and Saturdays from 9:00 am to 4:00 pm (MST).

The Customer Support representatives might ask you to try a few things, so please be at your computer and printer when you call. This service is free during the warranty of your printer; only long distance charges may apply.

After the warranty

You can still get help from HP, for a fee. Prices are subject to change without notice. (Online help is still available for free!)

•For quick questions in the United States only, call (900) 555- 1500. The charges are $2.50 per minute and begin when you connect with a support technician.

•For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is $25 per call, charged to your Visa or MasterCard.

•HP also offers a variety of options to complement the standard warranty. Call (800) 446-0522 in the U.S. or (800) 268-1221 in Canada for details.

Extended warranty options

If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options:

•Consult your reseller to get extended coverage.

•If your reseller does not offer service contracts, please call Hewlett-Packard directly and ask about our service agreement offering. In the U.S. call (800) 446-0522, in Canada call (800) 268-1221. For service agreements outside the U.S. and Canada, contact your local HP Sales Ofﬁce.

A note about letters

If you need technical help or have something you want to say to HP, it is best that you call us when you are in front of your computer and printer. This way we can work through the problem quickly. If you write a letter to HP, then we must call you back, which can be very difﬁcult to do. Because of this, we request that you call us rather than write us, so we can help you immediately!