SECTION FOUR

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HP web site

If you have access to the Internet, you can check out HP’s web site at URL http://www.hp.com or http://www.hp.com/go/peripherals for support documentation and the latest news from HP.

HP First Fax

Technical documentation and troubleshooting information is available 24 hours a day, seven days a week, every day of the year. Dial (800) 333-1917 from any touch-tone phone to access HP First Fax. By selecting from a series of menu choices, you can identify documents containing the information you need. You may request up to three documents per call. We’ll fax them to you within minutes.

Printer software

Printer software allows your printer to talk with your computer. (Printer software is also referred to as a printer driver or a printer file.) If you need to replace or upgrade a printer driver, you have several options:

•Download the driver by accessing CompuServe, America Online, or HP’s web site, as described on the previous page.

•Download the driver from the HP Bulletin Board. You’ll need a modem and communications software, set to N, 8, 1. Dial (208) 344-1691 and choose from the menus provided.

•If you don’t have access to CompuServe, America Online, or the World Wide Web, you can get a new driver (if one is available) on disks. HP provides Windows 3.1, 3.11, or Windows 95 printer drivers and printer driver updates for the cost of the disks plus shipping. You can order them by calling (970) 339-7009 Monday-Saturday, 24 hours a day. (For DOS printer drivers, contact the manufacturer of your software program.)

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