USING THE HP PRINTER SOFTWARE
••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••
If Something Goes Wrong During Printing
Sometimes, in spite of your best efforts, something goes wrong during printing. Maybe a paper jams in the printer or nothing happens at all.
•If the printer detects that something is wrong, it displays a message on your screen. Respond appropriately to the content of the message on your screen.
Out of Paper
The printer is out of paper.
Load more paper, then press the “Resume” button on the front of the printer. Click “How do I” for detailed instructions on loading paper.
Retry |
| “How Do I” |
|
•If you notice that something is wrong, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen.
Troubleshooting Tab
How Do I? | Troubleshooting | Printer Services |
|
|
|
Help Me Fix My Printer
Select the symptom which matches what you are seeing with your printer.
No page came out of the printer.
A blank page came out.
Placement on the page is wrong.
Print quality is poor.
Something on the page is missing or incorrect.
•For some specific details about printing problems and how to solve them, see Section 4, If You Have a Printing Problem, in this User’s Guide.
••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••
25