HP 670C 47

IF YOU HAVE A PRINTING PROBLEM

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	If Text or Pictures are Printed Wrong

	If the text or pictures of your documents are printed incorrectly
	on the pages, ﬁrst be sure that you have set your software to
	print within the printable area of the paper loaded in the printer.
	Then make sure that you have used the formatting features of
	your software to create the design or layout as you intended.

Symptom	Solution

Font selections	The fonts are not installed or are selected improperly. See your software
are not printing.	program manual for selecting fonts within the program. Also make sure that
	the selected fonts are installed on your computer.

The printout is	The wrong printer driver may be selected. Reinstall the printer driver using
illegible.	the installation instructions in First Time Setup.
	The print settings in your software program are incorrect. Make sure the print
	settings in your software program are set as desired.
	See If Print Quality is Poor on page 57.

Black and white	See If Colors are Printed Wrong next.
instead of color,
or wrong colors
are printed.

	If Colors are Printed Wrong

	If you observe that the colors in your documents are printed
	incorrectly on the pages, ﬁrst be sure that you have set your
	software for color printing. Next, be sure the print cartridges are
	aligned.
	If you still experience problems with the printing of colors, ﬁnd
	the symptom and solution in the following table.

Symptom	Solution

Missing colors.	Color printing is not selected in your software. Be sure to select a color
	printout mode in the HP print settings box.
	The color print cartridges may need cleaning. Clean the print cartridges as
	described on page 47.
	Make sure you didn’t select Print in Grayscale in the HP print settings box.