IF YOU HAVE A PRINTING PROBLEM

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If Text or Pictures are Printed Wrong

 

 

 

 

If the text or pictures of your documents are printed incorrectly

 

on the pages, first be sure that you have set your software to

 

print within the printable area of the paper loaded in the printer.

 

Then make sure that you have used the formatting features of

 

your software to create the design or layout as you intended.

 

 

Symptom

Solution

 

 

Font selections

The fonts are not installed or are selected improperly. See your software

are not printing.

program manual for selecting fonts within the program. Also make sure that

 

the selected fonts are installed on your computer.

 

 

The printout is

The wrong printer driver may be selected. Reinstall the printer driver using

illegible.

the installation instructions in First Time Setup.

 

The print settings in your software program are incorrect. Make sure the print

 

settings in your software program are set as desired.

 

See If Print Quality is Poor on page 57.

 

 

Black and white

See If Colors are Printed Wrong next.

instead of color,

 

 

or wrong colors

 

 

are printed.

 

 

 

 

 

If Colors are Printed Wrong

 

 

 

 

If you observe that the colors in your documents are printed

 

incorrectly on the pages, first be sure that you have set your

 

software for color printing. Next, be sure the print cartridges are

 

aligned.

 

If you still experience problems with the printing of colors, find

 

the symptom and solution in the following table.

 

 

Symptom

Solution

 

 

Missing colors.

Color printing is not selected in your software. Be sure to select a color

 

printout mode in the HP print settings box.

 

The color print cartridges may need cleaning. Clean the print cartridges as

 

described on page 47.

 

Make sure you didn’t select Print in Grayscale in the HP print settings box.

 

 

 

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Page 47
Image 47
HP 670C manual If Text or Pictures are Printed Wrong