IF YOU HAVE A PRINTING PROBLEM
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| If Text or Pictures are Printed Wrong | |
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| If the text or pictures of your documents are printed incorrectly | |
| on the pages, first be sure that you have set your software to | |
| print within the printable area of the paper loaded in the printer. | |
| Then make sure that you have used the formatting features of | |
| your software to create the design or layout as you intended. | |
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Symptom | Solution | |
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Font selections | The fonts are not installed or are selected improperly. See your software | |
are not printing. | program manual for selecting fonts within the program. Also make sure that | |
| the selected fonts are installed on your computer. | |
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The printout is | The wrong printer driver may be selected. Reinstall the printer driver using | |
illegible. | the installation instructions in First Time Setup. | |
| The print settings in your software program are incorrect. Make sure the print | |
| settings in your software program are set as desired. | |
| See If Print Quality is Poor on page 57. | |
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Black and white | See If Colors are Printed Wrong next. | |
instead of color, |
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or wrong colors |
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are printed. |
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| If Colors are Printed Wrong | |
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| If you observe that the colors in your documents are printed | |
| incorrectly on the pages, first be sure that you have set your | |
| software for color printing. Next, be sure the print cartridges are | |
| aligned. | |
| If you still experience problems with the printing of colors, find | |
| the symptom and solution in the following table. | |
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Symptom | Solution | |
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Missing colors. | Color printing is not selected in your software. Be sure to select a color | |
| printout mode in the HP print settings box. | |
| The color print cartridges may need cleaning. Clean the print cartridges as | |
| described on page 47. | |
| Make sure you didn’t select Print in Grayscale in the HP print settings box. | |
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