FARGO electronic Pro-L manual The PolyGuard overlaminate is not centered on my card

Pro-L Card Printer User’s Manual

The PolyGuard overlaminate is not centered on my card.

νWhen applying the PolyGuard overlaminate, you may find that the individual polyester chips from the overlaminate roll may be slightly off-center when applied to a card. This is due to slight variations in the position of the chips on each individual overlaminate roll. To center these chips, refer to Section 9-D for instructions.

My prints have a thin streak or line traveling the entire card length.

νThere may be dust on the printhead. Review the proper procedures for printhead cleaning in Section 7-B.

νThere may be a scratch or a burned out element in the printhead. Contact your authorized reseller for printhead replacement information.

My prints have “spots” (small voids) in them.

νMost likely due to dust inside the printer. Review the procedures in Section 7-E for cleaning the inside of the printer.

νMay also be caused by dust or embedded contaminants on the card. Be sure the cards you are using are clean and stored in a dust free environment. Some cards have embedded contaminants in their polished surface and should not be used.

νMay also be caused by a filthy Cleaning Roller. Refer to Section 7-J for instructions on maintaining the Cleaning Roller.

The photos on my ID cards look very pixelated or grainy.

νFor best photo-realistic output, you should always use high resolution 24-bit color images. If scanning an image, always scan the image at a 24-bit color setting, at the same size at which you will be printing, and at 300 dpi. If you stretch or “blow up” a small or low resolution image, you will always get a pixelated or grainy effect when printing.

νIf capturing images with a digital camera or video camera, be sure the camera has a high enough resolution for photos to be printed at about the same size at which they were captured.

The printing gets cut off or is not centered on the card.

νCheck that the correct Card Size option is selected in the printer driver setup. Improper card size settings will always send your image to the wrong area of the card (see Section 6-D).

νIf the Card Size option is set properly and the printing is still cut off or not centered, use the Calibrate/Image Placement option within the printer driver to precisely center the image (see Section 6-D).

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Section 9: Troubleshooting