FARGO electronic Pro-L manual TOP Line of LCD Message Cause Solution

			Pro-L Card Printer User’s Manual
TOP Line of LCD (continued)
	Message	Cause	Solution
	Ribbon Error/Out	The print ribbon is either	Install a new ribbon if out
		out or a ribbon error has	(see Section 4-B). Press the
		occurred.	Pause/Resume button to
			continue. If an error has
			occurred, check the
			following:
			• Is the proper ribbon type
			installed according to the
			Ribbon Type option selected in
			the printer driver (see Section
			6-D)?
			• Is the ribbon installed properly
			according to Section 4-B?
			• Is the ribbon broken? If so,
			repair according to Section 7-G,
			step 3.
			• If the proper ribbon type is
			installed and the ribbon just
			seems to wind and wind, try
			recalibrating the Ribbon Sensor
			(see Section 6-D).
	Ribbon Jam/Out	The print ribbon has	Install a new ribbon if out (see
		become jammed in the	Section 4-B). If jammed, clear
		printer rollers, is stuck	the jam according to the
		to the surface of the card,	instructions in Section 7-G.
		or is out.	Also, see the following
			prevention tips:
			• If the ribbon is sticking to the
			card, check to see that your
			card stock has a polished PVC
			finish. Cards with a dull or
			non-PVC surface will cause the
			ribbon to stick.
			• You may have tried to feed in a
			card that was too thick or
			perhaps two cards fed at once;
			this can sometimes cause the
			ribbon to break.

Section 9: Troubleshooting

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