|
|
|
| |
| TOP Line of LCD (continued) |
| ||
|
|
|
|
|
|
| Message | Cause | Solution |
|
|
|
|
|
|
| Ribbon Error/Out | The print ribbon is either | Install a new ribbon if out |
|
|
| out or a ribbon error has | (see Section |
|
|
| occurred. | Pause/Resume button to |
|
|
|
| continue. If an error has |
|
|
|
| occurred, check the |
|
|
|
| following: |
|
|
|
| • Is the proper ribbon type |
|
|
|
| installed according to the |
|
|
|
| Ribbon Type option selected in |
|
|
|
| the printer driver (see Section |
|
|
|
| |
|
|
|
| • Is the ribbon installed properly |
|
|
|
| according to Section |
|
|
|
| • Is the ribbon broken? If so, |
|
|
|
| repair according to Section |
|
|
|
| step 3. |
|
|
|
| • If the proper ribbon type is |
|
|
|
| installed and the ribbon just |
|
|
|
| seems to wind and wind, try |
|
|
|
| recalibrating the Ribbon Sensor |
|
|
|
| (see Section |
|
|
|
|
|
|
| Ribbon Jam/Out | The print ribbon has | Install a new ribbon if out (see |
|
|
| become jammed in the | Section |
|
|
| printer rollers, is stuck | the jam according to the |
|
|
| to the surface of the card, | instructions in Section |
|
|
| or is out. | Also, see the following |
|
|
|
| prevention tips: |
|
|
|
| • If the ribbon is sticking to the |
|
|
|
| card, check to see that your |
|
|
|
| card stock has a polished PVC |
|
|
|
| finish. Cards with a dull or |
|
|
|
| |
|
|
|
| ribbon to stick. |
|
|
|
| • You may have tried to feed in a |
|
|
|
| card that was too thick or |
|
|
|
| perhaps two cards fed at once; |
|
|
|
| this can sometimes cause the |
|
|
|
| ribbon to break. |
|
|
|
|
|
Section 9: Troubleshooting
71