continued from the previous page

YES

Is the Pad or the Brake roller worn

Replace the worn out Pad or

out?

Brake roller. (*6)

NO

NO

Have you set the document thickness

Set the document thickness

on the operator panel?

to a thicker value (*7)

YES

If the problem can not be resolved with this flowchart, refer to "6.4 Before Contacting a Service Provider."

After checking the items given in section 6.4, contact an authorized FUJITSU scanner service provider or your dealer.

(*1) Refer to “7.2 Document Quality” on page 159.

(*2) Refer to “7.5 Multifeed Detection Conditions” on page 164.

(*3) Refer to “3.7 Detecting Multifeeds” on page 82.

(*4) Refer to “2.6 Loading Documents on the Hopper” on page 17.

(*5) Refer to “4 DAILY CARE“ on page 103.

(*6) Refer to “5 REPLACEMENT OF CONSUMABLES” on page 119.

(*7) Refer to “2.9 Setting the Paper Thickness” on page 29.

1486.3 Troubleshooting