Symptom 4

The quality of scanned pictures or photos is not

 

satisfactory when scanning in black and white.

 

NO

On the scanner driver, select

 

 

 

Did you select "Halftone" or

 

 

 

"Halftone" or "Greyscale"

 

"Greyscale" for scanning?

 

 

 

before performing the scanning

 

 

 

 

 

 

again.(*1)

 

YES

 

 

 

 

 

 

 

NO

 

 

 

 

 

Is the glass inside the ADF clean?

 

Clean the dirty locations. (*2)

 

 

 

 

 

YES

If the problem can not be resolved with this flowchart, refer to "6.4 Before Contacting a Service Provider."

After checking the items given in section 6.4, contact an authorized FUJITSU scanner service provider or your dealer.

(*1) When scanning pictures or photos simply with binary black and white, the generated image might differ from the original. If possible, set the image type on the scanner driver to “halftone” or “grayscale” before scanning.

(*2) Refer to “4.5 Cleaning the Transport path and the sensors” on page 114.

6

PROBLEMS COMMON SOLVING

6.3 Troubleshooting 143