Fujitsu fi-5950 6.4Before Contacting a Service Provider, ■General descriptions, Information, Items to check, 6.4 Before Contacting a Service Provider

6.4Before Contacting a Service Provider

Check the following items before contacting an authorized FUJITSU Scanner service provider or the dealer where you bought the scanner.

■General descriptions

Items to check	Information
Model	example: fi-5950
	Check the labels on the scanner for the model name.
	Refer to “6.5 Labels on the Scanner” on page 155.
Serial Number	example: 000001
	Check the labels on the scanner for the Serial Number.
	Refer to “6.5 Labels on the Scanner” on page 155.
Manufacturing date	example 2010-03 (March 2010)
	Check the labels on the scanner for the manufacturing date.
	Refer to “6.5 Labels on the Scanner” on page 155.
Date of purchase
Symptom
Frequency of trouble
Do you have warranty
for this product?
Name of option product	example fi-590PRF
used	For more details about the options.
	Refer to “9.1 Options” on page 224.

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PROBLEMS COMMON SOLVING

6.4 Before Contacting a Service Provider 153