Cursor does not correctly follow, Pen movements | Fujitsu Q550

	Troubleshooting and tips

The cursor does not correctly follow the
pen movements
Cause	Fault elimination
Pen incorrectly calibrated	► Calibrate the pen as shown under Hardware
	and Sound / Tablet PC Settings in the Control
	Panel, see "Setting the pen", Page 34 and
	"Calibrating the pen", Page 34.
Pen input not working

Cause	Troubleshooting
Incorrect driver installed.	► If your device is one which can only be
	operated using the pen, install the driver for
	the standard model.

or

► If your device is one which can be operated using the pen and by ﬁnger, install the driver for the "Dual Digitizer" model.

The Tablet PC does not start after switch on

Cause	Troubleshooting
The battery is not installed correctly.	► Check whether the battery is installed
	correctly in its compartment.
	► Switch on the Tablet PC.
The battery is dead.	► Charge the battery.

	or
	► Insert a charged battery.
	or
	► Connect the mains adapter to the Tablet
	PC.
The power adapter is not connected correctly.	► Check whether the mains adapter is
	connected correctly to the Tablet PC.
	► Switch on the Tablet PC.

Fujitsu Technology Solutions

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Fujitsu Q550 manual Cursor does not correctly follow, Pen movements, Pen input not working

Contents

Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Conﬁguring password protection in Bios Setup Utility FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controls Ports and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notes Protecting the display screen Important notes Important notes Before you travel Energy savingTravelling with your Tablet PC Energy saving under Windows Transporting the Tablet PC Cleaning the Tablet PC First-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connecting Switching on the device for the ﬁrst time Working with the Tablet PC Status indicatorsStatus displays Description Power-on indicator Battery charging indicator Switching on the Tablet PC Switching off the Tablet PCProgramming the ON/OFF switch Background lighting Handwriting recognition under WindowsTouchscreen Example Using ﬁngers WindowsOperating system Menu Action Description Actions with one ﬁnger Action Actions with two ﬁngers Working with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling = pen tip = pen button = eyelet for pen cord Using the stylus pen Setting the pen Calibrating the penHandling Mouse Pen Changing the pen tip Removing the pen battery Installing a pen cord Installing a pen battery Function, if the key is Function in TPM PPI Key Basic functions before the device has bootedApplication menu/boot Tablet buttons Long press No function stored Programming a tablet buttonChange screen orientation Short press On-screen keypad Webcam Rechargeable battery Battery storage Charging, caring for and maintaining the batteryRemoving and installing the battery Monitoring the battery charging level Removing the battery Installing battery LED indicator State of charge Battery capacity display Using the power-management features Memory cards Supported formatInserting the memory card Removing the memory card SIM card Wireless LAN / Bluetooth / Umts Inserting the SIM cardRemoving a SIM card Switching the wireless components on and off Access via Umts Setting up Wlan access Cradle components Your Cradle optional Connecting the Tablet PC to the Cradle Setting up the Cradle Working with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Conﬁguring the ﬁngerprint sensorSecurity functions Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup Utility Setting supervisor and user password Activating system protection Password protection for booting of the operating system Activating hard disk protection Password protection for the hard disk Inserting the SmartCard SmartCard reader Trusted Platform Module TPM device-dependent Enabling TPMDisabling TPM Disconnecting devices from the Tablet PC Connecting external devicesConnecting external devices Connecting devices to the Tablet PC Hdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Headphone port Settings in Bios Setup Utility Starting the Bios Setup UtilitySettings in Bios Setup Utility Operating Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Help if problems occurTroubleshooting and tips Display on the Tablet PC’s touchscreen is difﬁcult to read Battery indicator does not illuminateTablet PC’s date or time is incorrect Tablet PC’s touchscreen remains dark External monitor is blank or the image is unstable External monitor remains blank Pen input not working Tablet PC does not start after switch onCursor does not correctly follow Pen movements Tablet PC stops working Printer does not printRadio connection to a network does not work SmartCard lost Battery discharges too quicklySmartCard reader is not recognised SmartCard PIN forgotten Error messages on the screen User and/or supervisor SmartCard lostAcoustic warnings Error message/cause Resolution Tablet PC Technical data Technical data Ambient conditions Mains adapter 40 WCradle optional Manufacturer’s notes Manufacturer’s notesDisposal and recycling Declarations of Conformity CE marking for devices with radio component CE markingRegulatory notices Regulatory information for Tablet PCs without radio device Manufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada notices For Authorized Repair Technicians Only UL Notice FCC Radio Frequency Exposure statement FCC Regulatory information for Tablet PCs with radio deviceFederal Communications Commission statement FCC Interference Statement Export restrictions Manufacturer’s notes Regulatory Information/Disclaimers Index Off Index