External monitor remains blank | Fujitsu Q550 guide

Troubleshooting and tips

The external monitor remains blank

Cause	Troubleshooting
Monitor is switched off.	► Switch the external monitor on.
Power saving has been activated (monitor is	► Press a key (external keyboard) or tap on
blank).	the touchscreen.
Brightness is set to dark.	► Adjust the brightness of the monitor.
Screen output is set on the Tablet PC’s	► Check whether the graphics driver settings
touchscreen.	are correct or whether an external monitor
	has been detected in "Intel Graphics Media
	Accelerator Driver for mobile".
The external monitor’s power cable or data	► Switch off the Tablet PC and the external
cable is not connected properly.	monitor.
	► Check whether the power cable is plugged
	properly into the external monitor and into
	the power socket.
	► Check whether the data cable is properly
	connected to the Tablet PC and the external
	monitor (if it is plugged in with a connector).
	► Switch on the Tablet PC and the external
	monitor.

The external monitor is blank or the image is unstable

Cause	Troubleshooting
The wrong external monitor has been selected	► Terminate the application program in
or the wrong screen resolution has been set for	Windows. If the error persists after
the application program.	terminating the program, use the key
	combination for switching the screen output
	in order to switch to the touchscreen of the
	Tablet PC. Change the following setting:
	► Set the screen resolution: Set the screen
	resolution as described in the documentation
	for your operating system.
	► Select monitor: Select monitor 1 or 2 as
	described in the documentation for your
	operating system.

70	Fujitsu Technology Solutions

Image 74

Fujitsu Q550 manual External monitor remains blank, External monitor is blank or the image is unstable

Contents

Stylistic Q550 Page Page Copyright Stylistic Q550 Page Contents Conﬁguring password protection in Bios Setup Utility FCC Regulatory information for Tablet PCs with radio device Contents Innovative technology Innovative technologyFurther information This font Not switch off the deviceNotational conventions Ports and controls Ports and controls Ports and controls Rear Important notes Safety notesAdditional safety notes for devices with radio components Important notes Protecting the display screen Important notes Important notes Energy saving under Windows Energy savingTravelling with your Tablet PC Before you travel Cleaning the Tablet PC Transporting the Tablet PC Unpacking and checking the device First-time setup of your deviceFirst-time setup of your device Mains adapter connecting Selecting a location Switching on the device for the ﬁrst time Battery charging indicator Status indicatorsStatus displays Description Power-on indicator Working with the Tablet PC Programming the ON/OFF switch Switching on the Tablet PCSwitching off the Tablet PC Example Handwriting recognition under WindowsTouchscreen Background lighting Operating system Menu Using ﬁngersWindows Actions with one ﬁnger Action Description Actions with two ﬁngers Action Working with the Tablet PC Action Actions with three ﬁngers Description Scrolling through all open ﬁles in a program Actions with four ﬁngers Enlarging the area Paging through fast scrolling Using the stylus pen = pen tip = pen button = eyelet for pen cord Handling Mouse Pen Setting the penCalibrating the pen Removing the pen battery Changing the pen tip Installing a pen battery Installing a pen cord Tablet buttons Basic functions before the device has bootedApplication menu/boot Function, if the key is Function in TPM PPI Key Short press On-screen keypad Programming a tablet buttonChange screen orientation Long press No function stored Rechargeable battery Webcam Monitoring the battery charging level Charging, caring for and maintaining the batteryRemoving and installing the battery Battery storage Removing the battery Installing battery Battery capacity display LED indicator State of charge Using the power-management features Inserting the memory card Memory cardsSupported format SIM card Removing the memory card Removing a SIM card Wireless LAN / Bluetooth / UmtsInserting the SIM card Switching the wireless components on and off Setting up Wlan access Access via Umts Your Cradle optional Cradle components Setting up the Cradle Connecting the Tablet PC to the Cradle Working with the Tablet PC Disconnecting the Tablet PC from the Cradle Security functions Security functionsConﬁguring the ﬁngerprint sensor Conﬁguring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user password Setting supervisor and user password Password protection for booting of the operating system Activating system protection Password protection for the hard disk Activating hard disk protection SmartCard reader Inserting the SmartCard Disabling TPM Trusted Platform Module TPM device-dependentEnabling TPM Connecting devices to the Tablet PC Connecting external devicesConnecting external devices Disconnecting devices from the Tablet PC Hdmi port Device drivers Connecting USB devicesHow to remove USB devices correctly Headphone port Settings in Bios Setup Utility Settings in Bios Setup UtilityStarting the Bios Setup Utility Operating Bios Setup Utility Save Changes and Power Off Exiting Bios Setup UtilityLoad Setup Defaults Copy Standard Entries Troubleshooting and tips Troubleshooting and tipsHelp if problems occur Tablet PC’s touchscreen remains dark Battery indicator does not illuminateTablet PC’s date or time is incorrect Display on the Tablet PC’s touchscreen is difﬁcult to read External monitor remains blank External monitor is blank or the image is unstable Pen movements Tablet PC does not start after switch onCursor does not correctly follow Pen input not working Radio connection to a network does not work Tablet PC stops workingPrinter does not print SmartCard PIN forgotten Battery discharges too quicklySmartCard reader is not recognised SmartCard lost Acoustic warnings Error messages on the screenUser and/or supervisor SmartCard lost Error message/cause Resolution Technical data Tablet PC Cradle optional Technical data Ambient conditionsMains adapter 40 W Declarations of Conformity Manufacturer’s notesDisposal and recycling Manufacturer’s notes Regulatory information for Tablet PCs without radio device CE markingRegulatory notices CE marking for devices with radio component Manufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien UL Notice For Authorized Repair Technicians Only FCC Interference Statement FCC Regulatory information for Tablet PCs with radio deviceFederal Communications Commission statement FCC Radio Frequency Exposure statement Manufacturer’s notes Regulatory Information/Disclaimers Export restrictions Index Off Index