Fujitsu Q550 Battery discharges too quickly, SmartCard reader is not recognised, SmartCard lost

Models: Q550

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Troubleshooting and tips

 

 

The battery discharges too quickly

 

 

Cause

Troubleshooting

The battery is either too hot or too cold. In this

► Bring the Tablet PC up/down to a normal

case the battery indicator flashes.

temperature again.

 

► If the operating time of the battery life is

 

extremely short, the battery is probably too

 

old. Replace battery if necessary.

You may have an application running that

► Use the mains adapter as frequently as

consumes a great deal of power due to frequent

possible.

accessing of the hard disk or optical drive.

 

The maximum brightness may have been set

► Reduce the brightness of the screen to

for the screen.

lower energy consumption: You will find the

 

setting under Control Panel – Hardware and

 

Sounds – Windows Mobility Center.

SmartCard reader is not recognised

 

 

Cause

Troubleshooting

Chip card inserted incorrectly.

► Make sure you have inserted your

 

SmartCard into the SmartCard reader with

 

the chip facing upwards.

 

► Check whether the SmartCard you are using

 

is supported. Your SmartCard must comply

 

with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

 

Cause

PIN forgotten

Troubleshooting

If you work in a network, contact your system administrator, who can unlock your Tablet PC with a supervisor PIN.

SmartCard lost

Cause

SmartCard lost

Troubleshooting

If you work in a network, contact your system administrator, who can boot your Tablet PC with a Supervisor SmartCard.

Fujitsu Technology Solutions

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Fujitsu Q550 Battery discharges too quickly, SmartCard reader is not recognised, SmartCard PIN forgotten, SmartCard lost