Fujitsu T5220 - page 44

18 SPARC Enterprise T5120 and T5220 Servers Service Manual • July 2009

FIGURE: Diagnostics Flowchart

Contents

Main Page Page Please Recycle Page Page Contents Page Page Page Page Page Page Page Preface For Safe Operation Before YouRead This Document Structure and Contents of This Manual Related Documentation Page Note UNIX Commands Text Conventions Prompt Notations Conventions for Alert Messages Warning Caution Tip Notes on Safety Important Alert Messages Caution electric shock and danger to personal health, follow the instructions. Page Product Handling Maintenance Warning Caution Remodeling/Rebuilding Page Fujitsu Welcomes Your Comments Identifying Server Components Infrastructure Boards in SPARC Enterprise T5120 Servers Infrastructure Boards in SPARC Enterprise T5220 Servers Internal System Cables for SPARC Enterprise T5120 Servers The following table identifies the internal system cables used in SPARCEnterprise T5120 servers. Internal System Cables for SPARC Enterprise T5220 Servers Front Panel Controls and Indicators on SPARC Enterprise T5120 Servers Note Page The following table provides descriptions of these controls and indicators. Rear Panel Components and Indicators on SPARC Enterprise T5120 Servers The following table provides descriptions of the LEDs located on the rear panel. Front Panel Controls and Indicators on SPARC Enterprise T5220 Servers media drive (if equipped), and the two front USB ports. Note Page The following table provides descriptions of these controls and indicators. Rear Panel Components and Indicators on SPARC Enterprise T5220 Servers The following table provides descriptions of the LEDs located on the rear panel. Status LEDs for Ethernet Ports and Network Management Port The following table describes the status LEDs assigned to each Ethernet port. The following table describes the status LEDs assigned to the Network Management port. Detecting and Managing Faults Diagnostic Tools Overview Service Processor Interfaces Note Diagnostics Tools Quick Reference Page Page Page LED Overview Detecting Faults With ILOM ILOM Troubleshooting Overview Note Methods for Connecting to the Service Processor Note Page Service-Related ILOM Command Summary Page Page Faults Displayed by show faulty Page PSH Technology Clear FRU Faults Manually Note Related Info Display FRU Information With the show Command Create an ALOM CMT Shell Page Note Detecting Faults With POST POST Overview Managing POST Operations ILOM Properties that Affect POST Behavior Note parameters are changed. The following flowchart is a graphic illustration of the same set of ILOM set command variables. Page keyswitch_state Set to normal keyswitch_state Set to diag diag_mode Set to off diag_mode Set to service Run POST in Maximum Mode Page Note Clear POST-Detected Faults POST Output Quick Reference Managing Faults Using the PSH Feature Solaris PSH Feature Overview PSH-Detected Fault Console Message Note Identify PSH-Detected Faults With fmdump Note Page Clear PSH-Detected Faults Viewing Solaris OS Messages Check the Message Buffer View the System Message Log Files Managing Components With Automatic System Recovery Commands ASR Overview Note Display System Components Disable System Components Note Enable System Components Note Detecting Faults Using SunVTS Software Run the SunVTS Software Page Note Page Preparing to Service the System General Safety Information Safety Symbols Electrostatic Discharge Safety Measures Antistatic Wrist Strap Use Antistatic Mat Essential Tools Find the Chassis Serial Number Removing Power From the System Power Off the Server (Service Processor Command) Note Power Off the Server (Power Button - Graceful) Power Off the Server (Emergency Shutdown) Caution Disconnect Power Cords From the Server Positioning the System for Servicing Extend the Server to the Maintenance Position Remove the Server From the Rack Caution Accessing Internal Components Perform Electrostatic Discharge Prevention Measures Remove the Top Cover Note Page Servicing Hard Drives Hard Drive Servicing Overview Note Hard Drive LEDs Note Remove a Hard Drive Page Caution Install a Hard Drive Note Page Page Four-Drive Capable Backplane Eight-Drive Capable Backplane Sixteen-Drive Capable Backplane Sixteen-Disk Capable Backplane Page Servicing Motherboard Components Servicing FB-DIMMs Memory Fault Handling Overview Identify Faulty FB-DIMMs Using the show faulty Command Identify Faulty FB-DIMMs Using the FB-DIMM Fault Locator Button Note Page Remove FB-DIMMs Caution Page Install Replacement FB-DIMMs Note Caution Verify Successful Replacement of Faulty FB-DIMMs Note Upgrade Memory Configuration With Additional FB-DIMMs Caution Page Note FB-DIMM Configuration Guidelines Note Guidelines for Upgrading Memory When Replacing Faulty FB-DIMMs Page Servicing Motherboard Components 97 Page Page Servicing the Air Duct Remove the Air Duct Caution Install the Air Duct Caution Servicing PCIe/XAUI Risers PCIe/XAUI Riser Overview Caution Remove a PCIe/XAUI Riser Page Install a PCIe/XAUI Riser Note Page Remove a PCIe or XAUI Card Caution Install a PCIe or XAUI Card Page Page PCIe/XAUI Card Configuration Reference for SPARC Enterprise T5120 Servers PCIe and XAUI Card Reference for SPARC Enterprise T5220 Servers Use the following table to plan your PCIe/XAUI card configuration on SPARC Enterprise T5220 server. Note Servicing the Battery System Battery Overview Remove a Battery Install a Battery Servicing the SCC Module SCC Module Overview Note Remove a Faulty SCC Module Note Install a New SCC Module Note Servicing the Motherboard Assembly Motherboard Servicing Overview Note Caution Note Remove the Motherboard Assembly Note Caution Note Caution Install the Motherboard Assembly Tip Note Page Servicing Fan Modules Fan Module Overview Caution Fan Module Configurations for SPARC Enterprise T5120 Servers (4- and 8-Disk Capable) Fan Module Configurations for SPARC Enterprise T5220 Servers (8- and 16-Disk Capable) Fan Module Status LEDs Remove a Fan Module Caution Install a Fan Module Page Servicing Power Supplies Power Supplies Overview Note Power Supply Status LEDs The following table describes the three power supply LEDs Note the failed power supply installed to ensure proper airflow in the server. Remove a Power Supply Page Page Page Caution Power Supply Configuration Reference Note Servicing Boards and Components Important Safety Instructions Note Caution Servicing DVD/USB Modules DVD/USB Module Overview Note Remove the DVD/USB Module Page Install the DVD/USB Module Caution Page Servicing Fan Power Boards Fan Power Board Overview Remove the Fan Power Board Note Install the Fan Power Board Servicing the Hard Drive Cage Hard Drive Cage Overview Remove the Hard Drive Cage Note Caution Install the Hard Drive Cage Note Caution Note Servicing the Hard Drive Backplane Hard Drive Backplane Overview Note Remove the Hard Drive Backplane Page Install the Hard Drive Backplane Page Servicing Front Control Panel Light Pipe Assemblies Page Install the Front Control Panel Light Pipe Assemblies Page Servicing Power Distribution Boards Power Distribution Board Overview Caution Remove the Power Distribution Board Page Install the Power Distribution Board Page Page Note Caution Servicing Power Supply Backplanes (SPARC Enterprise T5220 Servers) Power Supply Backplane Overview Note Caution Remove the Power Supply Backplane Page Install the Power Supply Backplane Servicing Paddle Cards Paddle Card Overview Remove the Paddle Card Install the Paddle Card Page Returning the Server to Operation Install the Top Cover Reinstall the Server in the Rack Page Connect Power Cords to the Server Power On the Server Using the poweron Command Note Page Identifying FRUs in SPARC Enterprise T5120 Servers Page Page Page Page Page Page Page Page 190 SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 SPARCEnterprise T5120 Servers) Page Page Page Note Identifying FRUs in SPARC Enterprise T5220 Servers Page Page Page Page Page Page Page Page Page Page Page Note Page Index A B C D G H I L M R S T U V