Problem | Possible Cause | Possible Solutions | |
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Hard Drive Problems |
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You cannot access your hard | The wrong drive designator was | Verify drive designator used by application is in use by the operating system. When | |
drive. | used by an application when a | the operating system is booted from a CD, drive designations are automatically | |
| bootable disc was used to start | adjusted. | |
| the notebook. |
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| Security is set so OS can’t be | Verify your password and security settings. | |
| started without a password. |
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Keyboard or Mouse Problems |
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The | The notebook has gone into | Push the Power/Suspend/Resume button. | |
not seem to work. | Standby mode. |
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| Your application locked out the | Try to use your integrated pointing device to restart your system. | |
| keyboard. |
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You installed an external key- | Your operating system software | Check your device and operating system documentation and activate the proper | |
board or mouse, and it does | is not set up with correct soft- | driver. | |
not seem to work. | ware driver for that device. |
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| Your external device is not prop- |
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| erly installed. |
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You have connected an exter- | Your operating system software | Check your device and operating system documentation and activate the proper | |
nal keyboard or a mouse and | is not setup with correct soft- | driver. | |
it seems to be locking up the | ware driver for that device. |
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system. |
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Memory Problems |
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System Properties screen | Your memory module is not | Remove and | |
doesn’t show the amount of | properly installed. | ule” on page 54. | |
installed memory. |
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You have a memory failure. | Check for Power On Self Test (POST) messages. See “Power On Self Test Messages” | ||
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| on page 71. | |
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