Appendix B:
Technical Support
Gateway offers a wide range of customer service, technical support, and information services.
Telephone numbers
You can access the following services through your telephone to get answers to your questions:
Resource | Service description | How to reach |
|
|
|
Fax on demand | Order a catalog of documents on common | |
support | problems, then order documents by document | |
| numbers. The documents will be faxed to you. |
|
|
|
|
Gateway’s | Get tutorial assistance for software issues | |
billed by the minute. | your credit card) | |
software tutorial |
|
|
service |
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|
|
|
|
Gateway | Talk to a Gateway Technical Support | |
Technical Support | representative about a | |
| support question.) | and Puerto Rico) |
| TDD Technical Support (for hearing impaired) | |
| (all other countries) | |
| is available: | |
|
| |
| Weekdays 6:00 a.m. - 8:00 p.m. Central Time | |
|
| |
| Weekends 6:00 a.m. - 5:00 p.m. Central Time |
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|
Sales, | Get information about available systems, | |
accounting, and | pricing, orders, billing statements, warranty | |
warranty | service, or other |
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|
|
|
234 | www.gateway.com |