7

Network Communications

Symptom

Possible Causes

Solution

 

 

 

Conflicts on network.

IP Address not unique.

Change the IP address to a

 

 

unique address. (Contact your

 

 

system administrator if this or

 

 

other settings need to be

 

 

changed.)

Printing

Symptom

Possible Causes

Solution

 

 

 

Printer will not turn on.

Cables not connected properly.

Ensure that the cables are

 

Printer power cord not plugged

properly connected and that

 

in.

the power cord is connected to

 

 

the electrical outlet.

Printer will not print.

Printer is not turned on.

Turn on the printer

 

Printer is not online.

Set the printer to online.

 

The device drivers for your

Install the correct printer

 

application are not installed.

drivers for your application in

 

 

Windows.

 

Printer that is set up for a

Connect the printer to the

 

network is not connected to the

network.

 

network.

 

 

Printer cable is too long,

Replace the cable.

 

unshielded, or defective.

 

Printer is offline.

Paper tray is empty.

Fill the paper tray with paper.

 

 

Set printer to online.

Printer prints garbled

Correct printer drivers not

Install the correct printer driver.

information.

installed.

 

 

Cable is not connected

Ensure that the printer cable is

 

properly.

connected properly to the

 

 

computer.

 

Problem specific to printer.

Run a printer self-test. Refer to

 

 

the documentation provided

 

 

with your printer for

 

 

instructions. If the self-test fails,

 

 

the problem is printer-specific.

 

 

The printing section of the

 

 

software documentation and in

 

 

Windows online Help may also

 

 

be helpful.

GFK-2251

Chapter 7 Diagnostics and Troubleshooting

7-5

Page 54
Image 54
GE GFK-2251 manual Network Communications