Chapter 2
Updating
Automatic eSYNC
The eKEY software turns on your PDA at a predetermined time between midnight and 6 a.m. to connect to the Supra network and perform an automatic eSYNC. Your eKEY software is updated and you receive showing alerts. If you have eKEY Professional service, your PDA also receives the latest listing and roster information.
To perform an automatic eSYNC, follow the instructions for your eSYNC connection method.
Wireless connection. A wireless eSYNC occurs automatically if your PDA phone is in an area covered by cellular service. If a wireless eSYNC fails because your PDA phone is out of coverage during the designated automatic eSYNC time, your PDA checks for coverage every 30 minutes between 6 a.m. and 10 p.m.
Note: You will not see your PDA checking for coverage.
When it finds coverage, your PDA will perform an eSYNC to update the eKEY software for KeyBox access only. If you have eKEY Professional service, new listing information is not delivered in this situation. You will need to perform a manual eSYNC to receive updated MLS information and showing activity.
Supra
27