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eKEY

User Manual

Troubleshooting

The eKEY application stores the 20 most recent errors that have occurred. To view the Error Log, open the eKEY application and select TROUBLESHOOTING from the main menu. In the Troubleshooting screen, the Error Log tab displays a list of errors (Figure 40). Tap an error record to view the error details, including how to troubleshoot it.

Figure 40. Error log tab and Error Details screen

The Key Info tab of the Troubleshooting screen displays your eKEY serial number. If your PDA is inside the eKEY shell, the tab also displays the shell product code, battery level, battery voltage, and firmware version number.

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GE Monogram eKEY manual Troubleshooting, Error log tab and Error Details screen