Chapter 4
Showing activity
Viewing eFeedback
eFeedback is information about a listing, including the buyer’s interest level, how the buyer learned about the listing, and whether the price is within the buyer’s range.
eFeedback sent by showing agents about your listings is displayed in the second row of your Dashboard. Click the View button to generate a detailed eFeedback report that includes the date/time of the showing, KeyBox serial number, showing agent, listing number, listing address, and the feedback received from the buyer. Click Create New Report to generate a new eFeedback report for a specific KeyBox, listing number, or date range.
If a showing agent is unable to send you eFeedback for one of your listings but provides feedback verbally, you can add the feedback to the listing in ShowingValue. If necessary, you can also edit eFeedback already received from a showing agent.
To add or edit eFeedback for a showing:
1.Click Actions in the
2.Click Add or Edit eFeedback on Your Listing.
3.Locate the showing record and click the Add or View/ Edit button.
4.Use the dropdown menus (Figure 24 on page 52) to enter or modify the feedback about your listing, then click Save Now.
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