Chapter 6

Support

Technical support

If you need assistance troubleshooting your Supra software, technical support is available from 5 a.m. to 7 p.m. Pacific Time, seven days a week.

Table 1. Technical support contact information

Website

http://www.supraekey.com

 

 

E-mail

suprasupport@ge.com

 

 

Telephone

877.699.6787

 

 

Fax

503.589.8677

 

 

Note: Please have your PDA ready before calling for technical support.

Another great resource for assistance with your Supra software is our training library, available to all agents. To access the library, go to our website at the following location:

http://www.supraekey.com

In the left-hand column of your screen, click the Training link under the Related Services section.

71

Page 79
Image 79
GE Monogram eKEY manual Technical support