GTO SL-2000B Limited Two Year Warranty, Warranty And Repair Service, Automatic Gate Operators

WARRANTY AND REPAIR SERVICE

If the GTO gate operator system is not operating properly and you have not been able to solve the problem, please follow the steps below:

1.Check the Trouble Shooting Guide (page 29).

2.Call your installer.

3.If you still cannot solve the problem, call the GTO Service Department at (850) 575-4144.

4.If repair or replacement is necessary, you will be assigned a Return Goods Authorization Number (RGA). Write the RGA # in LARGE BOLD PRINT on the outside of the package.

5.Carefully pack the component(s) authorized for return and ship freight prepaid to GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.

NOTE: GTO products returned without a Return Goods Authorization Number (RGA) or returned freight collect WILL NOT be accepted at the factory. A copy of the owner’s receipt with date of sale and installation must accompany warranty related request for service.

6.If the repair service or replacement is covered by the warranty, GTO, Inc. will pay shipping costs (equal to United Parcel Service ground rate) for return to owner of items repaired under warranty.

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AUTOMATIC GATE OPERATORS

Limited Two Year Warranty

GTO/PRO DC powered gate operators are warranted by the manufacturer against defects in materials and manufacturer workmanship for a period of two (2) years from date of purchase, provided recommended installation procedures have been followed.

In the case of product failure due to defective material or manufacturer workmanship within the two (2) year warranty period, the operator will be repaired or replaced (at the manufacturer’s option) at no charge to the customer, if returned freight prepaid to GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida 32303. IMPORTANT: Call (850)575-4144 or fax (850) 575-8950 for a Return Goods Authorization (RGA) number before returning to factory. Products received at the factory without an RGA number will not be accepted. Replacement or repaired parts are covered by this warranty for the remainder of the two (2) year warranty period or six (6) months, whichever is greater. GTO will pay the shipping costs (equal to United Parcel Service ground rate) for return to the owner of items repaired under warranty.

The manufacturer will not be responsible for any charges or damages incurred in the removal of the defective parts for repair, or for the reinstallation of those parts after repair. This warranty shall be considered void if damage to the product(s) was due to improper installation or use, tampering, connection to an improper power source, or if damage was caused by lightning, wind, fire, flood, insects or other natural agent. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. This warranty is in lieu of all other warranties, expressed or implied. NOTE: Verification of the warranty period requires copies of receipts or other proof of purchase. Please retain these records.

After the two (2) years warranty period, GTO or one of its authorized service centers will make any necessary repairs for a nominal fee. Call GTO at (850) 575-4144 for more information.

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