Troubleshooting

Check to see the following before asking for a repair. If the suggested solution still cannot restore the DVD video camera/recorder to normal, do not attempt to repair it yourself, but consult your dealer.

Power supplies

 

 

Symptom

Cause and Correction

Reference

 

 

page

 

 

 

 

 

 

Battery cannot be

Is the ambient temperature too low or too high?

 

 

 

charged.

Charge the battery at 50-86°F (10-30°C).

 

 

 

 

 

 

 

 

 

Is the battery abnormally hot?

 

 

 

 

Remove the battery, leave it for a while to cool down, then charge it.

 

 

 

 

 

 

 

 

 

Is the DC power cord connected to AC adapter/charger? Unplug it.

39

 

 

 

 

 

 

 

Has the battery been unused for a long time?

 

 

 

 

Remove the battery, and then reattach it. If the battery is still not

 

 

 

 

charged, it may be dead: Purchase a new one.

 

 

 

 

* If the battery does not charge after you try the above four

 

 

 

 

procedures, it may be dead: Purchase a new battery.

 

 

 

 

 

 

 

 

Battery weakens fast

Are you using the DVD video camera/recorder where the

 

 

 

 

temperature is low?

 

 

 

 

A fully charged battery (DZ-BP14S or DZ-BP14SW) may be

41

 

 

 

discharged sooner than usual at low temperatures. Keep extra

 

 

 

 

batteries on hand.

 

 

 

 

 

 

 

 

 

Battery may be dead.

 

 

 

 

The performance of battery will deteriorate if it is used for an

42

 

 

 

extended period of time or frequently: Purchase a new battery.

 

 

 

 

 

 

 

 

The CHARGE indicator

Is the ambient temperature too low or too high?

 

 

 

on AC adapter/charger is

Charge the battery in environment where the temperature is 50-

 

 

 

blinking.

86°F (10-30°C).

 

 

 

 

The battery has possibly discharged excessively. Continue

39

 

 

 

charging: After a while, the battery will be charged to the specified

 

 

 

 

voltage, and the CHARGE indicator will light. Then the battery

 

 

 

 

charge will be completed normally.

 

 

 

 

 

 

 

 

Power turns off

Is battery charged?

 

 

 

immediately after being

Charge it.

 

 

 

turned on.

 

39

 

 

 

 

 

 

When power is turned

 

 

 

 

 

 

 

on, the LCD screen will

 

 

 

 

turn on and off.

 

 

 

 

 

 

 

English

 

Power goes off

Is Power Save set to “On”?

 

 

unexpectedly.

If the powered DVD video camera/recorder is left for as long as 5

 

 

 

 

 

 

 

minutes without recording or playback with “Power Save: On”

 

 

 

 

specified, it will automatically turn off to save battery power. To

102

 

 

 

restart recording in this case, set the power switch to “POWER OFF”

 

 

 

 

and then set it to “OVIDEO”. You can also specify “Power Save: Off”

 

 

 

 

to stop automatic power off.

 

 

 

 

 

 

 

 

Power cannot be turned

Detach the battery or AC adapter/charger once, and then press the

 

 

 

off.

RESET button of DVD video camera/recorder: Reattach a power

 

 

 

supply to DVD video camera/recorder before turning it on again.

 

 

 

 

 

 

172

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Hitachi DZMV550A, DZMV580A instruction manual Troubleshooting, 172, Power supplies, Symptom Cause and Correction Reference