For ongoing and future product quality improvement initiatives, the 99EX comes equipped with an embedded device lifetime counter function. Honeywell may use lifetime counter data for future statistical reliability analysis as well as ongoing quality, repair and service purposes.

Technical Assistance

If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office:

North America/Canada

Telephone: (800) 782-4263

E-mail: hsmnasupport@honeywell.com

Latin America

Telephone: (803) 835-8000

Telephone: (800) 782-4263

E-mail: hsmlasupport@honeywell.com

Brazil

Telephone: +55 (11) 5185-8222

Fax: +55 (11) 5185-8225

E-mail: brsuporte@honeywell.com

Mexico

Telephone: 01-800-HONEYWELL (01-800-466-3993)

E-mail: soporte.hsm@honeywell.com

Europe, Middle East, and Africa

Telephone: +31 (0) 40 7999 393

Fax: +31 (0) 40 2425 672

E-mail: hsmeurosupport@honeywell.com

Hong Kong

Telephone: +852-29536436

Fax: +852-2511-3557

E-mail: aptechsupport@honeywell.com

Singapore

Telephone: +65-6842-7155

Fax: +65-6842-7166

E-mail: aptechsupport@honeywell.com

China

Telephone: +86 800 828 2803

Fax: +86-512-6762-2560

E-mail: aptechsupport@honeywell.com

Japan

Telephone: +81-3-6730-7344

Fax: +81-3-6730-7222

E-mail: aptechsupport@honeywell.com

Online Technical Assistance

You can also access technical assistance online at www.honeywellaidc.com.

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