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Honeywell 99EX Chapter 17 - Dolphin 99EX QuadCharger Device, Chapter 18 - Customer Support

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Chapter 17 - Dolphin 99EX QuadCharger Device

Overview............................................................................................................................	17-1
Parts and Functions...........................................................................................................	17-2
Supplying Power................................................................................................................	17-3
Inserting and Charging Batteries .......................................................................................	17-3
Mounting the QuadCharger ...............................................................................................	17-4
Troubleshooting.................................................................................................................	17-5
Chapter 18 - Customer Support
Product Service and Repair...............................................................................................	18-1
Online Product Service and Repair Assistance ...........................................................	18-1
Technical Assistance.........................................................................................................	18-2
Online Technical Assistance........................................................................................	18-2
Limited Warranty ...............................................................................................................	18-3
How to Extend Your Warranty .....................................................................................	18-4

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Contents

Page Disclaimer Trademarks Patents Other Trademarks Chapter 1 - Dolphin 99EX Terminal Agency Information Chapter 2 - Getting Started Chapter 3 - Hardware Overview Chapter 4 - Using the Scan Image Engine Chapter 5 - Using the Color Camera Chapter 6 - Using the Keyboards Chapter 7 - System Settings Chapter 8 - Communication Chapter 9 - Working with Wireless Wide Area Networking (WWAN) Chapter 10 - Working with the Bluetooth Radio Chapter 11 - Working with GPS Chapter 12 - Dolphin 99EX HomeBase Device Chapter 13 - Dolphin 99EX eBase Device Chapter 14 - Dolphin 99EX Mobile Base Device Chapter 15 - Dolphin 99EX ChargeBase Device Chapter 16 - Dolphin 99EX Net Base Device Chapter 17 - Dolphin 99EX QuadCharger Device Chapter 18 - Customer Support Page Dolphin 99EX Terminal Agency Information LED Safety LED Safety Statement Infrared LED Safety Statement Caution UL and C-ULStatement FCC Requirements Dolphin RF Terminal—802.11a/b/g/n,Bluetooth, and/or GSM Canadian Compliance Conformité à la règlementation canadienne RF Exposure Information (SAR) For European Community Users Waste Electrical and Electronic Equipment Information Pacemakers, Hearing Aids and Other Electrically Powered Devices Microwaves Page Getting Started Using the Charging/Communication Cables Step 3. Boot the Terminal Step 4. Set the Time Zone, Time, and Date Replacing the Main Battery Pack Wait at least 3 seconds Home Screen Title Bar Page Page Horizontal Scroll Tile Bar Pop-UpMenus Selecting Programs File Explorer Cut Copy Paste Menu File Provisioning on the 99EX \IPSM\Honeywell \Honeywell Search Search Phone Resetting the Terminal Soft Reset (Warm Boot) Hard Reset (Cold Boot) Factory Reset Suspend Mode Hardware Overview WLAN, WPAN, WWAN with GPS & Camera Peripherals for the 99EX Dolphin 99EX HomeBase™ Device Dolphin 99EX Mobile Base™ Device Dolphin 99EX eBase™ Device Dolphin 99EX Net Base™ Device Accessories for the 99EX Dolphin 99EX Mobile Charger Dolphin 99EX Mobile Mount Communication/Charging Cables Storage Holster Battery Pack Front Panel: 99EX Front Panel Features for the 99EX Blue Modifier Key Front Speaker General Notification LED Charge Indicator LED Touch Panel Display Back Panel: 99EX Back Panel Features for the 99EX Battery Door Color Camera Fastener for the Stylus Tether Flashlight/Camera Flash Stylus Slot Side Panels: 99EX Left Side Left Button IrDA Port Right Side Right Button Volume Control Button Bottom Panel: 99EX I/O Connector Using the Touch Panel Installing a Screen Protector Healthcare Housing Important Batteries Main Battery Pack Internal Backup Battery Managing Battery Power [HKEY_LOCAL_MACHINE\ControlPanel\Power] MedState LowState MedState=25% LowState=10% 1.Tap > Power Tools > RegEdit 2.Drill down to HKEY_LOCAL_MACHINE > ControlPanel > Power Value Name Checking Battery Power Installing a Memory Card Page Using the Scan Image Engine Depth of Field Focus N5603/N5600 High Density (HD) Standard Range (SR) Supported Bar Code Symbologies Symbology Type Symbology Name 1D Symbologies 2D Symbologies Decoding Full-AreaImaging ALD To Decode a Bar Code 1.Tap > Demos > Scan Demo Linear Bar Code 2D Matrix Symbol Capturing Images Image Preview Scan Key File Formats Compression \My Device\My Documents 1.Tap > Demos > Imaging Demo > Setup menu > Aimer Uploading Images Page Using the Color Camera Options Tap Options > Camera Taking a picture using the Windows Embedded Handheld 6.5 Camera tool 1.Tap > Pictures & Videos > Camera Menu Item Descriptions Options Recording Video Page Using the Keyboards Using the Function Keys Name Key Function Backlight Using the Modifier Keys Blue and Number Lock (NUM) Shift (SFT) Page 34-KeyAlpha/Numeric Keyboard ALPHA Key 34-KeyAlpha/Numeric Keyboard Combinations NUM Shift-NUM Shift (Default) Page 34-KeyNumeric (Calculator) Keyboard 0 @ 34-KeyNumeric (Calculator) Keyboard Combinations Page 43-KeyAlpha/Numeric Keyboard Number Lock (NUM) Key 43-KeyKeyboard Combinations Shift-ALPHA Page 55-KeyFull Alpha/Numeric Keyboard A F1+ B F2 C (F3 D F4) SHIFT Page Page Page System Settings IconDescription System Microsoft My Phone Clock & Alarms Personal Menu Settings > Personal Buttons Power Tools once > Settings > Personal > Buttons Button Assign a program Assign a program <Right Softkey <Scan2 <Rotate Screen <Scroll Down <Scroll Left My Device > Windows > Start Menu > Programs Paste Shortcut Paste Shortcut ActiveSync > Explore Create Shortcut System Menu System See Page About Battery External GPS Five Volt Control Smart Backlight Tap > Settings > System > Backlight Battery Power External Power Turn off backlight: Battery Battery Status Log Config Tap > Settings > System > Battery Certificates Encryption Error Reporting External GPS Five Volt Control Smart Sensors Tap > Settings > System > Smart Sensors Page Accelerometer Calibration Start Managed Programs Memory IPSM Storage Card RIL Power Tap > Settings > System > Power Battery Tab Advanced Tab Remove Programs IPSM\Honeywell\Autoinstall Remove Programs Remove Yes Screen General Screen Orientation Align Screen ClearType Screen Text Size Screen Smallest Largest Task Manager Applications View > Applications Switch To End Task End All Tasks Communication Using the IrDA Port IrDA Port Location Sending Data Beam File Receiving Data Connections Beam Connections Manager Do NOT enter connection parameters in the Connections Manager if: To Access the Connections Manager > Settings > Connections > Connections Manage Existing Connections Advanced Dolphin Wireless Manager Dolphin Wireless Manager Window Enabling the Radios OFF Accessing Radio Configuration Utilities WLAN Settings Bluetooth Settings Phone Settings Network Cards Edit Connecting and Synchronizing the Terminal and Workstation Capabilities Communication Types USB RS232 Hardware Requirements for Setup Software Requirements for Communication Connecting the Dolphin Terminal to the Host Workstation Synchronizing with the Host Workstation Exploring the Terminal from the Workstation Explore File Management Adding Programs Using ActiveSync or Windows Mobile Device Center If the File is an Installer (*.exe or *.setup.exe) If the File is Not an Installer a.Open ActiveSync and click Explore, or b.Open Windows Mobile Device Center and click File Management Connecting the Terminal to a Wireless Network WLAN (802.11a/b/g/n) WLAN Radio Adding Programs Using the Internet > Settings > System > About > Version Software Upgrades 99EX COM Port Assignment Table COM Port COM0 COM1 Page Working with Wireless Wide Area Networking (WWAN) Signal Strength Icon Indicates… Voice and Data Communication Voice: Data: SIM Card Installation SIM Card Requirements must 4.Wait at least 3 seconds, then remove the battery Enabling the WWAN Radio GSM/HSPA+ Global Radio Dolphin Models Voice Communication Audio Modes Handset Mode Volume Control Accessing the Dialer Window Phone Dialing Sending Calls Talk Send Ending Calls Accessing Voice Mail Security Services Network Data Communication (GSM/HSPA+ Global Radio Dolphin Models) System Requirements Information Requirements Establishing Data Communication Cellular Line (GPRS) Finish Connect Disconnect Manual Network Selection > Settings > Personal > Phone > Menu > Options Network selection Automatic Manual Select Data Communication GSM/CDMA Dolphin Models Gobi Manager 2.Tap Menu 3.Select Gobi Settings Status Tab Profile Tab Profile About Tab Gobi Settings Setup Working with the Bluetooth Radio Pairing and Trusted Devices Connecting to Other Bluetooth Devices > Settings > Bluetooth Add new device Passcode Save Transferring Files 1.Tap > File Explorer Making the Terminal Discoverable Select Make this device visible to other devices and tap OK Selecting COM Ports Working with GPS GPS Intermediate Driver GPS Demo Demos GPS Demo Dolphin 99EX HomeBase Device Capacity Parts and Functions Power/Dock LED This color means… Orange Red, Flashing If using the serial port If using the USB port RS232 Port Connecting Power to the HomeBase Charging the Main Battery To Power a Terminal and Charge its Main Battery Communication USB RS232 Establishing Communication Communicating with the Dolphin Terminal Verifying Communication Verifying Data Transfer RS232 Communications Cables RS232 Pin Configuration Base /Host Port (DCE) Serial Connector Mounting the HomeBase Desk Mounting Hardware Required Installing the DIN Rail Page Dolphin 99EX eBase Device Power/DOCK LED Red Flashing Ethernet Communication and status USB Communication RJ45 Ethernet Port Only Connecting Power to the eBase SysInfo Establishing Ethernet Communication 1.Tap > Power Tools > Network Utilities > IPConfig Display full configuration IpAddress Establishing USB Communication Mounting the eBase Dolphin 99EX Mobile Base Device Front Panel Mounting Bracket Speaker Status LED Terminal Locks Bottom Panel Power Supply Connector RS232 Communications Port Back Panel and Mounting Brackets Ball Joints Connectors Bracket Turnscrew Mounting Safety Precautions Installation Powering the Dolphin Terminal Charging the Dolphin Terminal Establishing Communication Requirements Establishing ActiveSync or Windows Mobile Device Center Communication RS232 Communication Cables Base/Host Port (DCE) IBM AT DB9 IBM XT DB25 Serial Connector Dolphin 99EX ChargeBase Device Power/Dock LEDs Charge LEDs Connecting Power to the ChargeBase Mounting the ChargeBase Page Wall Mounting Hardware (Provided) Tools Required Hollow Wall Installation Wood Stud Installation Page Channel Bracket Installation (Pre-existingHardware Installations) Installation Mounting into Wood Stud Mounting into Hollow Surface Dolphin 99EX Net Base Device Page RJ45 Ethernet Ports Connecting Power to the Net Base Connecting the Dolphin Terminal to the Net Base 1.Tap > Power Tools > Network Utilities > IPConfig Display full configuration IpAddress Mounting the Net Base Page Page Page Page Page Page Dolphin 99EX QuadCharger Device Top Panel Charging Slots Power LED Status LEDs Color Supplying Power Recommendations for Storing Batteries Inserting and Charging Batteries Mounting the QuadCharger Troubleshooting Problem Issue Page Customer Support Technical Assistance North America/Canada Online Technical Assistance Limited Warranty How to Extend Your Warranty Page Honeywell Scanning & Mobility