Using the Touch Panel

Honeywell defines proper use of the terminal touch panel as using a screen protector and proper stylus. Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why their use is recommended for applications that require a high to medium level of interface with the touch panel, such as signature capture for proof of delivery.

Honeywell advocates the use of screen protectors on all Dolphin devices. We recommend implementing a screen protector replacement program to ensure that screen protectors are replaced periodically when signs of damage/wear are noticeable. For general use, we recommend replacing the screen protector every thirty (30) days. However, replacement cycles vary according to the average level of touch panel use in your application.

Replacement screen protectors can be purchased directly from Honeywell. Please contact a Honeywell sales associate for details.

Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8 mm. Use of the Honeywell stylus included with the terminal is recommended at all times.

Honeywell warranty policy covers wear on the touch panel for the first twelve (12) months if a screen protector is applied and an approved stylus is used for the 12 month duration covered by the warranty.

Installing a Screen Protector

Dolphin terminals ship with a screen protector already installed. You will need to replace the screen protector at regular intervals.

1.After the current screen protector has been removed from the touch panel, clean the touch panel thoroughly with a clean, non-abrasive, lint-free cloth. Make sure there is no debris on the touch panel.

2.Align the exposed section of the protector with the bottom edge of the touch panel. Make sure that the screen protector is flush with each side of the touch panel. To reposition, lift up gently and reapply.

3.Press the screen protector firmly and carefully across the surface of the touch panel as you peel away the backing.

4.If necessary, smooth out any air pockets or bumps.

Healthcare Housing

Some configurations of the 99EX terminal are available with an external plastic housing that is designed to resist the effects of harsh chemicals in a healthcare environment. The plastic is crystalline in nature, which helps prevent chemicals from seeping through the housing.

Important! The following cleaning solutions have been tested to assure safe cleaning of your terminal’s disinfectant-ready housing. They are the only solutions approved for use with these terminals. Damage caused by the use of cleaners other than those listed below may not be covered by the warranty.

•Sani-Cloth®HB wipes

•Sani-Cloth®Plus wipes

•Sani-Cloth®Bleach wipes

•Super Sani-Cloth®wipes

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