NO LIGHT - on any charge pocket
No light on a charge pocket means there is no battery pack installed,
•or the battery pack in the pocket is not fully inserted,
•or a defective or damaged battery pack is installed,
•or the charger is defective or damaged. Refer to Battery Charger Help.
NO LIGHT - on all charge pockets
No light means there is no AC power available to the battery charger or there is power but there are no batteries in any charging bay.
Battery Charger Help
The following is intended as an aid in determining whether the battery pack or the charger may be malfunctioning:
| Problem | Cause | Solution |
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Battery pack does not fit in | Different manufacturer's battery | Check if the battery pack has part number MX- |
charging pocket. | pack, or there is an object in the | 7A380BATT / MX7392BATT or a Low Temperature (CS) |
| charging pocket. | Battery : MX7A381BATT / MX7393BATT / MX7396BAT- |
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| TERY part number on the label. If not, do not use. |
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| Remove the object from the charging pocket. |
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No battery pack in charger, but | Dirt or foreign objects are in the | Unplug charger from AC supply. Remove any dirt or for- |
any of the LEDs are on. | charging pocket. | eign objects from the charging pocket. See Charger |
|
| Cleaning, Storage and Service (page |
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| continue to remain ON, the charger may be defective. |
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| Return charger to an authorized service center. |
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Charger is plugged into a live | Battery pack is not making contact | Push the battery pack in firmly until you hear a click as |
outlet, battery pack is inserted, | with battery charge terminals in the | the battery catch connects with the charger pocket. Do |
but RED LED is OFF and no | charging pocket. | not “slam” the battery pack into the charging pocket. |
other LEDs are on, or all LEDs |
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are off. |
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Charger is plugged into a live | Faulty battery pack. | Replace battery pack. |
outlet, battery pack is inserted, |
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but RED LED is OFF and no |
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other LEDs are on, or all LEDs |
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are off. |
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Charger is plugged into a live | New battery pack, same result. | Contact Technical Assistance (page |
outlet, battery pack is inserted, |
| ment options. |
but RED LED is OFF and no |
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other LEDs are on, or all LEDs |
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are off. |
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When you first put a fully | During the first few minutes, the | There is nothing wrong with the battery pack or charger. |
charged battery pack in the | battery charger checks the battery | Do not “top off” a fully charged battery pack by repeated- |
charging pocket, the RED LED | pack for correct voltage and charge | ly placing it in the charging pocket. The battery pack may |
comes on, indicating the bat- | state. During this time the LED is | overheat and be damaged. |
tery pack is charging. | RED and is continuously ON. After |
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| charging is complete, the LED is |
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| GREEN. |
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LED is flashing RED at any | Current could not be sourced | Contact Technical Assistance (page |
pocket. | through the battery pack due to | pack replacement options. |
| age, exhaustion or damage to the |
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| cell(s). The battery pack does not |
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| communicate with the charger. |
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LED is flashing RED at any | The charger’s timeout period has | Make sure that the battery pack temperature is within |
pocket. | expired. | specification and retry charging. Contact Technical |
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| Assistance (page |
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| pack replacement options. |
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