troubleshooting information

 

 

 

problem

possible cause and solution

 

 

 

 

 

Some or all of the

•

The paper size selected on the proof sheet does not match the

photos selected on the

 

contents of the paper tray. Load the same size paper in the paper

proof sheet do not

 

tray as selected on the proof sheet.

print

•

The proof sheet is not readable. Print a new sheet, complete it, and

 

 

try again.

 

•

The proof sheet is placed incorrectly on the glass. Place the top of

 

 

the completed proof sheet face down on the scanner glass in the left

 

 

front corner, and then close the lid.

 

•

You are using an outdated proof sheet and the photos have been

 

 

deleted from the card since you printed the proof sheet. Print a new,

 

 

up-to-date proof sheet.

 

•

You forgot to fully complete the proof sheet. Make sure to select at

 

 

least one photo as well as one paper type and one layout (or the

 

 

small paper, photo paper only option).

 

•

You chose more than one paper type or layout. Print a new proof

 

 

sheet, complete it correctly, and then scan it to create prints.

 

reference guide

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