HP
For more information about clearing paper jams, see Paper has jammed the HP
If you encounter a software problem during installation, see the topics below for a possible solution. If you encounter a hardware problem during installation, see Hardware setup troubleshooting.
During a normal installation of the HP
●The HP
●The software installs
●Files are copied to your hard drive
●You are requested to plug in the HP
●A green OK and check mark appear on an installation wizard screen
●You are requested to restart your computer
●The registration process runs
If any of these things did not occur, there might be a problem with the installation. To check the installation on a PC, verify the following:
●Start the HP Director and check to make sure the following icons appear: Scan Picture and Scan Document. For information on starting HP Director, see the onscreen HP Image Zone Help that came with your software. If the icons do not appear immediately, you might need to wait a few minutes for the HP
●Open the Printers dialog box and check to see that the HP
●Look in the system tray at the far right of the Windows taskbar for an HP
When I insert the
Solution Do the following:
1.From the Windows Start menu, click Run.
2.In the Run dialog box, enter d:\setup.exe (if your
The minimum system checks screen appears
Solution Your system does not meet the minimum requirements to install the software. Click Details to see what the specific problem is, and then correct the problem before attempting to install the software.
information Troubleshooting
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