To use device update
1.Do one of the following:
–
–When prompted, accept the device update found by the Software Update utility.
The Device Update Wizard opens on your computer.
2.At the Welcome screen, click Next. The Select a Device screen appears.
3.Select your HP
4.Make sure your computer and device meet the requirements listed.
5.If you meet the requirements, click Update.
A progress bar or other such designator appears on the device display.
6.Do not disconnect, shut down, or otherwise disturb your device while the update is occurring.
Note If you disrupt the update, or an error message indicates the update failed, call HP support for assistance.
After your HP
7.Your device is updated. It is now safe to use your HP
If directed by HP customer support or prompted by an error message, use the device update installer to apply updates to your HP
1.Use your Web browser to download an update for your HP
2.
3.Follow the onscreen prompts to install the update to your HP
4.Restart the HP
information Troubleshooting
User Guide | 105 |