Get HP support

Appendix 14

Call HP Japan support

TEL : 0570-000-511

 

 

03-3335-9800

 

 

FAX : 03-3335-8338

 

 

9:00

17:00

 

 

10:00

17:00

1/1

3

FAX

 

 

 

HP Quick Exchange Service (Japan)

HP Quick Exchange Service

0570-000511

 

 

:03-3335-9800

 

 

 

:

 

9:00

5:00

10:00

 

5:00

 

1

1

3

 

:

Prepare your HP All-in-One for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, please follow the steps below to avoid further damage to the HP product.

Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan).

1.Turn on the HP All-in-One. If your HP All-in-One will not turn on, skip this step and go to step 2.

2.Open the print-carriage access door.

112

HP PSC 1600 All-in-One series