cartridge contacts. For information on replacing the print cartridges, see Replace the print cartridges.
For information on cleaning the print cartridges by using the HP Image Zone software that came with your HP
Clean the print cartridge contacts only if you get repeated messages on the control panel display prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges.
Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you continue to get messages to check the print cartridges, clean the print cartridge contacts.
Make sure you have the following materials available:
●Dry foam rubber swabs,
Tip Coffee filters are
●Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges).
Warning Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP
To clean the print cartridge contacts
1.Turn on the HP
2.Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP
3.Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot.
Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP
4.Inspect the print cartridge contacts for ink and debris buildup.
5.Dip a clean foam rubber swab or
6.Hold the print cartridge by its sides.
7.Clean only the
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