Troubleshooting information
Chapter 13
–HP Image Zone Help: The onscreen HP Image Zone Help describes how to use the HP
–Readme file: The Readme file contains information on possible installation problems. For more information, see View the Readme file.
2.If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following:
–Access online support pages
–Send HP an
–Connect with an HP technician by using online chat
–Check for software updates
Support options and availability vary by product, country/region, and language.
3.Contact your local point of purchase. If the HP
4.If you are unable to solve the problem using the onscreen Help or HP websites, call HP Support using the number for your country/region. For more information, see Get HP support.
View the Readme file
You might want to refer to the Readme file for more information on possible installation problems and for system requirements.
●In Windows, you can access the Readme file from the Windows taskbar by clicking Start, pointing to Programs or All Programs, pointing to Hewlett- Packard, pointing to HP PSC 1600
●In Macintosh OS 9 or OS X, you can access the Readme file by
Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the most common issues associated with software installation and hardware setup.
Hardware setup troubleshootingUse this section to solve any problems you might encounter while setting up the HP
My HP
Solution Try the following:
●Make sure the power cable is firmly connected to both the HP
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