Control panel message | Description | Recommended action |
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Fax Send error. | An error occurred while trying to send a fax. | Try resending the fax. |
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| Try faxing to another fax number. |
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| Check for a dial tone on the phone line by |
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| touching the Start Fax button. |
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| Check that the telephone cord is securely |
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| connected by unplugging and replugging the |
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| cord. |
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| Make sure that you are using the telephone |
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| cord that came with the product. |
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| Make sure that the phone is working by |
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| disconnecting the product, plugging in a |
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| telephone to the phone line, and making a |
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| voice call. |
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| Connect the product to a different phone |
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| line. |
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| Set the fax resolution to Standard instead of |
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| the default of Fine. |
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| If the error persists, contact HP. See |
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| |
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| the support flyer that came in the product |
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| box. |
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Fax storage is full. | The amount of available memory for storing | If you are using the Private Receive feature, |
Canceling the fax receive. | faxes is insufficient to store an incoming fax. | print all received faxes to regain some |
| memory. | |
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| If you still need more memory, clear faxes |
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| from memory. Open the Service menu. In the |
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| Fax Service menu, select the Clear Saved |
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| Faxes option. |
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ENWW | Solve fax problems 113 |