Check the send-fax resolution setting .......................................................................

191

Check the image adjustment settings .......................................................................

191

Optimize for text or pictures ...................................................................................

192

Check the Error Correction setting ...........................................................................

192

Send to a different fax machine ..............................................................................

193

Clean the pickup rollers and separation pad in the document feeder ...........................

193

Check the Fit-to-Page setting ...................................................................................

194

Check the sender's fax machine ..............................................................................

194

Perform a fax diagnostic test ...................................................................................

195

The product does not print or it prints slowly ............................................................................

196

The product does not print ......................................................................................

196

The product prints slowly ........................................................................................

197

Solve walk-up USB printing problems ......................................................................................

198

The USB Flash Drive menu does not open when you insert the USB accessory ...............

198

The file does not print from the USB storage accessory ...............................................

198

The file that you want to print is not listed in the USB Flash Drive menu ........................

199

Solve direct connection problems ...........................................................................................

200

Solve wired network problems ...............................................................................................

201

Poor physical connection .......................................................................................

201

The computer is using the incorrect IP address for the product .....................................

201

The computer is unable to communicate with the product ...........................................

202

The product is using incorrect link and duplex settings for the network .........................

202

New software programs might be causing compatibility problems ..............................

202

The computer or workstation might be set up incorrectly .............................................

202

The product is disabled, or other network settings are incorrect ...................................

202

Solve wireless network problems ............................................................................................

203

Wireless connectivity checklist ................................................................................

203

The product does not print after the wireless configuration completes ...........................

203

The product does not print, and the computer has a third-party firewall installed ...........

204

The wireless connection does not work after moving the wireless router or product ........

204

Cannot connect more computers to the wireless product .............................................

204

The wireless product loses communication when connected to a VPN ..........................

204

The network does not appear in the wireless networks list ..........................................

204

The wireless network is not functioning .....................................................................

205

Perform a wireless network diagnostic test ................................................................

205

Reduce interference on a wireless network ...............................................................

206

Solve product software problems with Windows ......................................................................

207

A printer driver for the product is not visible in the Printer folder ..................................

207

An error message displayed during the software installation .......................................

207

The product is in Ready mode, but nothing prints ......................................................

207

Solve product software problems with Mac OS X .....................................................................

209

xii

ENWW