Control panel message | Description | Recommended action | |||
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No fax answer. | Attempts to redial a fax number failed, or the | Call the recipient to ensure that the fax | |||
Canceled send. | Redial if No Answer option was turned off. | machine is on and ready. | |||
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| Check that you are dialing the correct fax | |||
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| number. | |||
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| Check that the redial option is enabled. | |||
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| Unplug the telephone cord from both the | |||
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| product and the wall, and then replug the | |||
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| cord. | |||
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| Unplug the product telephone cord from the | |||
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| wall, plug in a telephone, and then try | |||
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| making a voice call. | |||
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| Make sure that the phone cord from the wall | |||
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| telephone jack is plugged into the line |
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| port. | |||
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| Plug the product phone cord into a jack for | |||
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| another phone line. | |||
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| If the error persists, contact HP. See | |||
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| the support flyer that came in the product | |||
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| box. | |||
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No fax detected. | The product answered the incoming call but | Allow the product to retry receiving the fax. | |||
| did not detect that a fax machine was | Try a different phone cord. | |||
| calling. | ||||
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| Plug the product phone cord into a jack for | |||
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| another phone line. | |||
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| If the error persists, contact HP. See | |||
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| the support flyer that came in the product | |||
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| box. | |||
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Solve problems sending faxes
●An error message displays on the control panel
●The control panel displays a Ready message with no attempt to send the fax
●The control panel displays the message "Storing page 1" and does not progress beyond that message
●Faxes can be received, but not sent
ENWW | Solve fax problems 115 |