The product is connected to a DSL phone service

Check the installation and features. A DSL modem requires a high-pass filter on the phone line connection to the product. Contact your DSL service provider for a filter or buy a filter.

Verify that the filter is plugged in.

Replace the existing filter to make sure that it is not defective.

The product uses a fax over IP or VoIP phone service

Set the Fax Speed option to the Slow(V.29) or Medium(V.17) setting, or disable the Fast(V.34) setting.

a.From the Home screen, touch the Setup button.

b.Open the Fax Setup menu.

c.Open the Advanced Setup menu.

d.Open the Fax Speed menu.

e.Select the correct setting.

Contact your service provider to make sure that fax is supported and for the recommended fax speed settings. Some companies might require an adapter.

An error message displays on the control panel

The No fax detected. message appears

NOTE: This error does not always refer to a missed fax. If a voice call is made to a fax number by mistake and the caller hangs up, the No fax detected. message appears on the control panel.

Ask the sender to resend the fax.

Make sure that the telephone cord from the product is plugged into the wall telephone jack.

Try a different phone cord.

Plug the product phone cord into a jack for another phone line.

Make sure the telephone line and phone wall jack are active by plugging in a telephone and checking for a dial tone.

Make sure that the telephone cord is plugged into the “line” port on the product.

Check the phone line by running a fax test from the control panel.

If the error persists, contact HP. See www.hp.com/support/ljcolorm276series or the support flyer that came in the product box.

124 Chapter 6 Fax

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HP 200 color MFP M276nw Product is connected to a DSL phone service, Product uses a fax over IP or VoIP phone service

200 color MFP M276nw specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.