hp psc 2100 series
If the New Hardware Message appears (Windows 98, 2000, ME, or XP)
If you set up your HP PSC and connect it directly to your computer before you install the software, you may encounter one of the following messages:
To avoid errors, install the HP PSC software before you connect the HP PSC to your computer. If one of the above messages appeared and you clicked Next or OK, do the following:
1Press Esc on your keyboard to exit.
2Turn off your HP PSC.
3Disconnect the HP PSC from your computer (detach the USB cable).
4Follow the software installation steps outlined in the Setup Poster that came with your HP PSC.
If the previous version installed message appears
If you receive a message that you have a previously installed version, you will not be able to finish installing the HP PSC software.
You will have to uninstall the previously installed version in order to install the HP PSC software.
If your computer is unable to communicate with your HP PSC
If communication cannot be established between your computer and
HP PSC (for example, the HP PSC status icon has the yellow error triangle), try the same tasks outlined under If Microsoft’s New Hardware Found message does not appear on page 33.
34 | additional setup information |
